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Terms of Service

Last Updated: September 2026

Welcome to the jasln website.

These Terms of Service set out the basic rules that apply when you access and use our website, browse products, place orders, and use other functions and services provided through the website.

Please read these terms carefully before using the website. By continuing to access the website, placing an order, or using the relevant services, you acknowledge that you have read and understood the applicable terms.

These Terms of Service, together with other policies published on the website, form the rules applicable to our services, including our Privacy Policy, Return & Refund Policy, and Shipping Policy.

Nothing in these Terms of Service excludes or unreasonably limits any mandatory rights that consumers have under applicable law.


1. Website and Related Services

The jasln website may provide the following functions and services:

  • Product information and displays;

  • Product search and browsing;

  • Online order submission;

  • Online payment and other available payment methods;

  • Order processing;

  • Product delivery;

  • Customer inquiries;

  • After-sales services;

  • Return and refund processing.

Certain website functions may be changed, suspended, or adjusted due to system maintenance, technical upgrades, security requirements, legal requirements, or business changes.

Where reasonably practicable and legally required, we will provide appropriate information regarding material changes to important services.


2. Website Use Requirements

When using the website, you must comply with applicable laws and these Terms of Service.

You must not use the website to engage in unlawful, fraudulent, harmful, or otherwise abusive activities, or to interfere with the normal operation of the website.

If you place an order or create an account, you must ensure that the information you provide is truthful, accurate, and kept up to date.

In particular, the following order information should be accurate:

  • Name;

  • Telephone number;

  • Email address;

  • Shipping address;

  • Other information necessary to complete the order.

If we identify obvious errors in the information provided, or if an activity may involve fraud, security risks, or unlawful conduct, we may take necessary measures to the extent permitted by applicable law.


3. Account Management

If the website provides account registration functionality, you are responsible for properly safeguarding your login credentials.

You should:

  • Provide accurate and valid information;

  • Keep your account credentials secure;

  • Avoid providing your login information to unauthorized third parties;

  • Contact us promptly if you discover unauthorized access or use of your account;

  • Keep your account information up to date.

Accounts must not be used to impersonate another person or organization or to engage in fraudulent activities.

If an account presents a serious security risk, is used unlawfully, or materially violates these Terms of Service, we may restrict, suspend, or terminate the relevant account functionality to the extent permitted by applicable law.


4. Product Information and Display

We will make reasonable efforts to maintain accurate product information on the website.

Product pages may include:

  • Product name;

  • Product images;

  • Product descriptions;

  • Feature descriptions;

  • Technical specifications;

  • Available options or variations;

  • Inventory status;

  • Price;

  • Shipping information.

Due to differences in the settings and displays of monitors, mobile phones, tablets, and other devices, reasonable differences may exist between product images and the actual products, including differences in color, brightness, or visual appearance.

Product information may also be adjusted due to changes in inventory, availability, technical updates, or website maintenance.

If an obvious technical, inventory, or informational error is discovered on a product page, we may correct the error to the extent permitted by applicable law.

If such an error has affected an order submitted by a consumer, we will handle the matter based on the circumstances and applicable law.


5. Order Submission and Formation of Contract

After a consumer submits an order through the website, the order information will enter the applicable processing process.

Submission of an order does not necessarily mean that the order has been finally accepted or that a contract has been formed. The time and manner in which a contract is formed will depend on applicable law and the order confirmation or other relevant information provided to the consumer.

When processing an order, we may need to verify:

  • Product availability;

  • Payment status;

  • Shipping information;

  • Order details;

  • Transaction security.

An order may not be able to be completed normally in circumstances including:

  • The product is temporarily or permanently out of stock;

  • Payment has not been successfully completed;

  • The delivery address cannot be served;

  • The order contains an obvious error;

  • The transaction presents a reasonable security or fraud risk;

  • Applicable law prohibits the transaction from being completed;

  • Other circumstances make it reasonably impossible to complete the order.

If payment has already been collected but the order cannot legally or reasonably be completed, we will handle any amount that must be refunded in accordance with applicable law.


6. Prices, Fees, and Payment

Product prices and any applicable fees associated with an order will be displayed to consumers during the website checkout process.

Before submitting an order, consumers should carefully review the order information displayed on the checkout page.

Depending on the payment methods actually offered by the website, available payment methods may include:

  • Visa;

  • Mastercard;

  • PayPal;

  • Cash on Delivery (COD), where available;

  • Other payment methods displayed during checkout.

Not all payment methods will be available in every country or for every product or order.

The payment methods actually available at checkout will determine which payment options can be used for a particular order.

If payment is processed by a third-party payment service provider, the relevant transaction data may be processed in accordance with that provider's own terms of service and privacy policy.

We generally do not directly store complete credit card or debit card information.


7. Shipping and Delivery

After an order has been confirmed, we will arrange delivery based on the order information.

Estimated delivery times may be affected by factors including:

  • Order processing time;

  • Product availability;

  • Delivery destination;

  • Shipping or logistics providers;

  • Public holidays;

  • Customs processing;

  • Severe weather;

  • Transportation delays;

  • Force majeure events or other circumstances beyond our reasonable control.

Where a delivery time displayed on the website is identified as an estimated time, it should be understood as a reasonable estimate rather than an absolute guarantee, to the extent permitted by applicable law.

If a delivery issue occurs, we will provide reasonable assistance based on the circumstances.

For further information regarding shipping destinations, shipping fees, and estimated delivery times, please refer to our Shipping Policy.


8. Returns, Refunds, and Right of Withdrawal

Consumer rights relating to returns, refunds, and any statutory right of withdrawal are governed by our Return & Refund Policy and applicable law.

For consumers protected by applicable consumer protection laws, their statutory rights will not be excluded by their use of the website or acceptance of these Terms of Service.

These rights may include, where applicable:

  • Statutory right of withdrawal;

  • Rights relating to product quality and conformity;

  • Statutory remedies for goods that do not conform to the contract;

  • Other mandatory consumer rights and protections.

For specific return and refund procedures, please refer to our:

Return & Refund Policy

If these Terms of Service conflict with mandatory consumer rights granted by applicable law, the applicable law will prevail.


9. Product Quality and Statutory Consumer Protection

We are responsible for products sold through the website to the extent required by applicable law.

If a product is defective, does not conform to the contract, or otherwise fails to meet requirements imposed by applicable law, consumers may exercise the rights and remedies available to them under applicable law.

Depending on applicable law and the circumstances of the product issue, available remedies may include:

  • Repair;

  • Replacement;

  • Price reduction;

  • Refund;

  • Other remedies provided by law.

If a product is also covered by a manufacturer's warranty or another commercial warranty, the applicable conditions, duration, and scope of such warranty will be determined by the information provided on the product page or in the relevant warranty documentation.

Any commercial warranty does not limit or replace the statutory rights available to consumers under applicable law.


10. Prohibited Uses

To maintain a safe and normal environment for the website and its users, you must not:

  • Provide false or misleading information;

  • Impersonate another individual or organization;

  • Use the website to commit fraud;

  • Upload viruses, malware, or other malicious programs;

  • Interfere with the normal operation of our servers or website;

  • Access website back-end systems or other systems without authorization;

  • Circumvent or disable website security measures;

  • Scrape, copy, or extensively reproduce website content without permission;

  • Infringe the intellectual property rights of others;

  • Violate another person's privacy or other lawful rights;

  • Use the website for activities that violate applicable laws;

  • Use the services in any manner that may harm the website or other users.

If any of the above occurs, we may take necessary measures to the extent permitted by applicable law, including restricting an account, cancelling an affected order, or restricting access to certain website functions.


11. Website Content and Intellectual Property

Unless otherwise stated, text, images, page designs, graphics, software, code, page structures, trademarks, logos, and other content on the website may be protected by applicable intellectual property laws.

Without permission from the relevant rights holder, you must not use such content for commercial or other unauthorized purposes, including:

  • Copying;

  • Modifying;

  • Distributing;

  • Publicly displaying;

  • Selling;

  • Publishing;

  • Large-scale scraping;

  • Creating unauthorized derivative works.

Nothing in these Terms of Service limits any fair use or other statutory rights available to consumers under applicable law.


12. Third-Party Platforms and Services

To operate the website and provide order-related services, we may use technology or services provided by third parties.

These may include:

  • Payment services;

  • Shipping services;

  • Website hosting;

  • Cloud infrastructure;

  • Data analytics;

  • Website security;

  • Customer service;

  • Communication services;

  • Advertising and marketing services.

Third-party service providers may process relevant information in accordance with their own terms and privacy policies.

For information regarding the processing of personal information, please also refer to our Privacy Policy.


13. Website Maintenance and Service Availability

We will make reasonable efforts to keep the website operating normally, but we cannot guarantee that the website will be free from technical problems at all times.

The website may be temporarily affected by circumstances including:

  • System maintenance;

  • Software upgrades;

  • Network failures;

  • Server issues;

  • Third-party service interruptions;

  • Cybersecurity incidents;

  • Technical errors;

  • Other unforeseen technical circumstances.

If certain website functions become temporarily unavailable, we will take reasonable measures to restore the relevant services.


14. Events Beyond Our Reasonable Control

If events beyond our reasonable control affect website services or order processing, we will handle the situation based on the circumstances.

Such events may include:

  • Natural disasters;

  • Extreme weather;

  • War;

  • Civil unrest;

  • Government or regulatory measures;

  • Widespread network failures;

  • Logistics system disruptions;

  • Third-party service interruptions;

  • Other events that cannot reasonably be foreseen or controlled.

Nothing in these Terms of Service excludes or limits liability to the extent such exclusion or limitation is prohibited by applicable law.

In particular, mandatory consumer protection rights, statutory product quality and conformity rights, and other legal rights available to consumers will not be excluded by these Terms of Service.


15. Privacy and Personal Information

We process personal information in accordance with applicable data protection laws.

For information about what information we collect, how we use it, our use of cookies, third-party services, and your data protection rights, please refer to our:

Privacy Policy

The Privacy Policy and these Terms of Service together form part of the rules governing the website and its services.


16. Changes to These Terms of Service

We may update these Terms of Service due to circumstances including:

  • Changes in applicable laws and regulations;

  • Changes to website functionality;

  • Changes to the services we provide;

  • Technical upgrades;

  • Security requirements;

  • Business and operational needs.

The updated version will be published on the website together with the applicable update date.

For material changes that require special notice to users under applicable law, we will provide notice in an appropriate manner as required by law.

Updates to these Terms of Service will not affect rights that consumers have already acquired under applicable law before the updated terms take effect, unless otherwise provided by applicable law.

We recommend that you review the latest version before continuing to use the website.


17. Governing Law and Dispute Resolution

These Terms of Service will be interpreted and applied within the framework of applicable law.

For consumer transactions, any choice-of-law or jurisdiction provision will not deprive consumers of mandatory consumer protection rights available to them under applicable law.

If you have a dispute concerning an order, service, or these Terms of Service, we recommend that you first contact us through our customer service email address so that we may attempt to resolve the matter through communication.

If the dispute cannot be resolved through communication, consumers may seek resolution through a court of competent jurisdiction or another legally available dispute resolution mechanism in accordance with applicable law.

If any provision of these Terms of Service is determined to be invalid or unenforceable, the remaining provisions will continue to remain in effect.


18. Contact Us

If you have any questions regarding these Terms of Service, orders, payments, shipping, returns, refunds, or website services, please contact us at:

jasln Customer Support

📧 eichelbergerlaurence@gmail.com

To help us identify and address your inquiry more efficiently, please provide the relevant order number and any necessary information.

We will handle your inquiry based on the circumstances and applicable law.

Thank you for using the jasln website.